ElamBook Mobile Application

Request Account & Data Deletion

User Data Deletion Policy and Instructions

At ElamBook, we respect your right to control your personal and business data. In compliance with Google Play's Account Deletion requirements, this page outlines how you can permanently delete your ElamBook account and all associated bookkeeping records.

How to Request Account Deletion

You can request account and data deletion using either of the following methods:

Method 1: Direct Email Request (Web)

Send an email to our support team with the subject "Account Deletion Request" from the Google email address associated with your ElamBook account:

Support Email: finbzapp@gmail.com

Please include your registered email address and your shop name (if applicable).

Submit Deletion Request via Email

Method 2: Inside the ElamBook App

Open the ElamBook app on your device.
Go to Settings from the bottom navigation bar.
Select Account Management and tap Delete Account & Data.
Confirm your request to instantly delete your session and trigger cloud data purge.

What Data Will Be Deleted?

Upon receiving and verifying your deletion request, the following information is permanently purged:

User Profile: Your Google authentication UID, email address, and profile details.
Farmer Records: All farmer profiles, contacts, and balances created under your shop.
Ledger & Entries: All cardamom intake weights, bag counts, payment entries, and receipts.
Cloud Storage: Any backups, PDF export logs, and device session tokens stored in Google Cloud Firestore.

Data Retention Period

Once your deletion request is verified, all personal and business data will be permanently and irreversibly removed from our active databases within 7 business days. No residual personal data is retained.

Need Help?

If you have any questions or need assistance with your data deletion, please reach out to us at finbzapp@gmail.com.