Privacy Policy

Welcome to ElamBook ("we", "our", or "us"). We respect your privacy and are committed to protecting any personal and financial information you create, store, or share while using our agricultural bookkeeping and digital ledger application.

1. Information We Collect

We collect information to provide, personalize, and improve our bookkeeping services for cardamom farmers and merchants:

• Account Details: When you register or sign in, we may collect your email address, phone number, and shop/business name.
• Bookkeeping & Ledger Records: Entries created by you, including farmer names, contact phone numbers, date of transaction, raw/dry cardamom weight, bag/sack counts, financial transactions, and payment statuses.
• Device & Usage Data: Device model, operating system version, and anonymous performance logs to ensure offline SQLite synchronization and cloud backup reliability.

2. How We Use Your Information

• To maintain and synchronize your ledger database securely across authorized staff devices in real time.
• To generate PDF statements, financial summaries, thermal printer receipts, and harvest reports.
• To verify user authentication and ensure strict multi-tenant isolation, guaranteeing that only you and your authorized staff can access your shop data.
• To manage your app subscription and billing.

3. Third-Party Services

ElamBook integrates trusted industry-standard infrastructure services to ensure security and performance:

• Google Firebase (Google Cloud): Authentication, Cloud Firestore (cloud database), Cloud Functions, and Firebase Storage. Data is encrypted in transit using HTTPS/TLS.
• RevenueCat: Secure processing of Google Play in-app purchases and subscriptions.

4. Data Storage and Offline Security

ElamBook stores records locally on your device using an encrypted local SQLite database for offline operations and synchronizes with secure Google Cloud Firestore servers when an internet connection is available. All access is governed by strict, tenant-isolated security rules.

5. Data Retention and Deletion

We retain your bookkeeping data for as long as your account is active. You have full ownership of your data. If you wish to delete your account, your farmers list, or any transaction history, you can do so directly from the app settings or by contacting us at our support email. Upon request, all associated data will be permanently purged from our active databases.

For detailed step-by-step instructions or to submit a web-based deletion request, please visit our dedicated Account & Data Deletion Page.

6. Children's Privacy

ElamBook is a commercial agriculture ledger tool intended for farmers, dealers, and adults conducting agricultural trade. We do not knowingly collect personal information from children under the age of 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any modifications will be posted on this page with an updated effective date. Continued use of the application after changes constitute acceptance of the revised policy.

8. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or your data, please contact our support team:

• App Name: ElamBook
• Email: finbzapp@gmail.com
• Country: India